Faculty of Hotel Management and Tourism, Vrnjačka Banja

Permanent URI for this collectionhttps://dspace.unic.kg.ac.rs/handle/123456789/8218

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We are located in Vrnjačka Banja, a well know Serbian tourist destination with a tradition of over 175 years. Our curriculums offer you theoretical and practical training with access to numerous hotels, restaurants, travel agencies and catering companies.

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Browsing Faculty of Hotel Management and Tourism, Vrnjačka Banja by Subject "accommodation"

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    FACTORS AFFECTING ONLINE BOOKING INTENTION AND BEHAVIOR: THE CASE OF AIRBNB
    (Fakultet za hotelijerstvo i turizam u Vrnjačkoj Banji, 2018) Kuzmanović, Marija; Langović, Zlatko
    In a modern environment characterized by a high level of digitization where information technologies are available to a large number of users, the way of travel planning changes its shape. Namely, users increasingly take over the role that agencies once had; they use online platforms not only for information but for booking both accommodation and other travel activities. In this context, peer-to-peer (P2P) platforms have become particularly popular in recent years. One of the most popular and fast-growing platforms is Airbnb, founded in 2008 with the idea to enable owners to offer their unoccupied houses or rooms for short-term rental. The aim of this paper is threefold: first, to explore the determinants of online booking intention and behavior, then to explore the motivation of respondents to select Airbnb platform, and finally, to determine the respondents' preferences towards attributes of Airbnb properties
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    SATISFACTION OF HOTEL WORKERS AS A COMPONENT OF BUSINESS QUALITY IMPROVEMENT- A REPORT FROM RURAL AREAS IN SERBIA
    (2018) Cvijanović, Drago; GAJIĆ, TAMARA; Vujko, Aleksandra; Leković, Miljan
    Satisfaction with the business is the current topic of global research, as one of the most important factors in the successful and quality business in tourist companies. The results of these surveys confirm that customer satisfaction and company profit can only be achieved through a quality service provided by satisfied employees. The authors of the research carried out research in accommodation in rural areas in Serbia in the period from March to May 2017, in order to examine the level of satisfaction of employees in these tourist accommodations. The results that the authors have come up with by survey research, undoubtedly indicate that there are segments in the business that the employees are really dissatisfied with, and that education does not have much connection with the chance of changing the job. Research is just a part of the entire research and aims at pointing out the employees' attitudes about working conditions and improving the quality of services.
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